Comparison
A HaloPSA alternative in French, hosted in Quebec
OKTO PSA is a HaloPSA alternative designed and hosted in Quebec. The interface is French by default, GST and QST are computed on each line, and the price goes by user tier: $300 CAD a month for up to 10 people, with the PSA software, the CRM and HR included.
Below, you first see what OKTO PSA brings a Quebec MSP: tickets with business-hour SLAs, contracts and hour banks, invoices with GST and QST, and the CRM and HR in the same price. The table that follows then sets side by side what each vendor writes on its own website, as read in October 2026.
What you keep when you move from HaloPSA to OKTO PSA
An MSP changing PSA software wants to know one thing first: will Monday morning still work? Here is what ships today, as described in the list of shipped modules.
Tickets and business-hour SLAs
Team queues and priorities with SLA targets. The SLA is calculated in business hours, in your organization’s time zone, and pauses while you wait on the client. A “SLA to watch” card on the dashboard shows what is pressing. It applies once the request type, the priority and the business hours are set.
Contracts and hour banks
A recurring prepaid hour bank, with a validity period in months and optional carry-over of unused hours. Time logged on a ticket draws down the bank, and deleting an entry gives the hours back. The recurring invoice is tied to the contract.
Invoices with GST and QST
Recurring invoices from templates, such as a per-device managed plan and licences. GST and QST in Quebec, HST in Ontario and Atlantic Canada. Invoices are pushed to QuickBooks Online, from which the payment comes back, and the client pays through Stripe in the portal.
Assets and monitoring alerts
Alerts from your monitoring tool, sent by email, land in the ticket queue and attach to the device by its hostname. The client’s fleet is kept in its assets, with a warranty filter.
CRM and HR in the same price
Clients, contacts, opportunities and pipeline on one side. Timesheets (OKTO HR) on the other. The sales side is covered on the Quebec CRM page.
Data hosted in Quebec
One database per customer, hosted in Quebec, an encrypted daily backup kept 30 days, an off-site backup copy in Canada and an access log. The security and hosting page has the rest.
HaloPSA or OKTO PSA: what changes for a Quebec MSP?
The gap is less about features than about the frame around them: the currency, how licences are counted, where the database sits, the language your team works in. The facts about HaloPSA come from Halo’s website (usehalo.com), read in October 2026. Where the site was silent, the cell says so.
| Criterion | OKTOPSA | HaloPSA |
|---|---|---|
| Pricing modelWhat makes the bill go up. | By user tier: $300, $550 or $700 a month depending on team size. | Per agent, per month. One tier, every feature included. |
| Published price and currency | Published, in Canadian dollars, before GST and QST. | Published: CA$129 per agent per month, billed annually, with “Canada (CA$)” selected on the pricing page (1 to 24 agents tier, checked October 27, 2026; CA$125, CA$119 then CA$115 per agent above that, by volume). The UK view shows £69 for the same tier. |
| Data hostingWhere the database actually lives. | In Quebec, in one dedicated database per customer. Traffic through Cloudflare’s network; off-site backup copy in Canada. | Three modes: Halo Cloud, private cloud or on-premise. Data centre regions are not stated on the pages we read. |
| Interface language | French by default, English at parity on every screen. | Not stated on the pages we read. (information not verified) |
| GST and QSTTax calculation on your client invoices. | Computed on each line, with your tax numbers on the invoice. | Not stated on the pages we read. (information not verified) |
| What is included | PSA software, CRM and HR in every tier, no module to pay extra for. | Every feature in the single price. Portal users do not count as agents. |
| Integrations and API | Connections offered in your instance: QuickBooks Online, Stripe and Microsoft 365. No public API. | A documented API and more than 250 native integrations at no extra cost. |
| Commitment and onboarding | Monthly or annual billing. Fixed-fee migration, quoted in advance. | The listed price is billed annually; Halo writes that you can be billed monthly or annually. An onboarding package is required at purchase, priced by scope. |
Sources, read on October 27, 2026: usehalo.com/pricing, usehalo.com/managed-services. OKTO PSA prices are in Canadian dollars, before taxes. “Not stated” means we did not read it on the vendor’s site, nothing else.
How do you migrate from HaloPSA to OKTO PSA?
Our team does the migration, for a fixed fee. The amount is set after a look at your data and quoted before any commitment. Our home page puts it in one line: your data is carried over from HaloPSA, without starting from scratch.
- 01
We look at what you have
One call, one export from your HaloPSA, and we tell you plainly what carries over well, what carries over badly and what is not worth carrying over.
- 02
We build your instance in parallel
HaloPSA keeps running in the meantime. You validate your clients, tickets and contracts in the new instance before anyone talks about a cutover.
- 03
We cut over on the date you pick
A final pass on the last day’s data, and you start your week in OKTO PSA. We stay on the line for the first weeks.
What comes across: clients, sites and contacts, tickets and their history, billing history, contracts and remaining prepaid hours, assets attached to sites, SLA calendars. The full process is on the migration page and the tier grid on the pricing page.
Looking at other vendors at the same time? We ran the same exercise in the ConnectWise comparison and the Autotask comparison.
Frequent questions
The questions we get asked
Your question is not here?
Write to us. A person in Trois-Rivières answers, within one business day.
Ask your questionYes. OKTO PSA is PSA software built in Quebec, with an interface that is French by default and English at parity on every screen. Quotes, invoices and the client portal also come out in French. Support is given in French, Monday to Friday, during Eastern business hours.
OKTO PSA costs $300 CAD a month for up to 10 users, $550 for 11 to 20 and $700 for 21 to 30, before taxes, with the PSA software, CRM and HR included. On October 27, 2026, Halo’s pricing page showed CA$129 per agent per month for 1 to 24 agents with Canada selected (£69 on the UK view), billed annually, plus a required onboarding package priced by scope.
In Quebec. Each customer has its own database, never shared with another. Traffic goes through the Cloudflare protection network, and a backup copy is kept off site, in Canada. An encrypted daily backup is kept for 30 days. Halo, for its part, offers its own cloud, a private cloud or an on-premise installation.
Yes. The migration is done by the OKTO team for a fixed fee: clients, sites, contacts, tickets with their history, billing history, contracts and remaining prepaid hours, assets and SLA calendars. Your HaloPSA stays in service until cutover, and you validate the data before anything is switched off.
Here are the shipped connections: QuickBooks Online (OKTO PSA pushes clients, products and invoices to it, and the payment comes back into OKTO PSA), Stripe for online payment and automatic debit, Microsoft 365 with Teams, employee arrivals and departures and the security screen (the last two rely on an engine offered to IT providers, on request), and portal sign-in with Microsoft or Google. Signed webhooks send new leads, won deals and paid invoices to your other tools. OKTO PSA offers no public API and no SAML.
We did not read it on Halo’s website in October 2026, so we are not claiming it either way: ask the vendor. In OKTO PSA, GST and QST are computed on each invoice line, rounded to the cent, with your tax numbers printed on the invoice.
Yes. OKTO PSA offers a seven-day trial on request: we show you the product live, on your own cases, and an interactive demo is available on the site. Halo advertises a free 30-day trial with no credit card.
Compare with your real numbers.
Tell us how many agents you pay for at Halo and what you actually use: we redo the numbers with the OKTO PSA grid, PSA software, CRM and HR included.
OKTO Solutions, Trois-Rivières, Quebec
HaloPSA and Halo are trademarks of their owner, as are the other product names on this page. OKTO Solutions is not affiliated with these vendors. Information about HaloPSA was read on the vendor’s website in October 2026; check the source before you decide.