Skip to main content

Pricing

The full price, in our own dollars

The US platforms sold in Canada go for 130 $ to 215 $ CAD per technician, per month, in English, with a minimum of 5 seats. Ours is a price per tier of 10 users, with no seat minimum, and everything that follows is written down in black and white.

The pricing tiers

Up to 10 users

One price for the whole team. You are not buying seats.

300 $CAD

per month, for the whole company

    11 to 20 users

    Most chosen

    The team that grows without the invoice following every hire.

    550 $CAD

    per month, for the whole company

      21 to 30 users

      The established MSP, with its technicians, its sales people and its admin staff.

      700 $CAD

      per month, for the whole company

        More than 30 users

        We build the price with you, based on what you actually need.

        Custom

        custom price

          Three products in one, in every tier

          OKTO PSA, OKTO CRM and OKTO HR ship together. The tier only changes the price: never the features, never the modules.

          • OKTO PSA: tickets, service desk, SLAs calculated in business hours
          • OKTO CRM: clients, sites, contacts, opportunities and pipeline
          • OKTO HR included, at no extra cost
          • Quotes with a public view, orders, invoices, payments and receipts
          • GST and QST calculated natively
          • Recurring billing, contracts and prepaid blocks
          • Projects and milestones, timesheets
          • Asset inventory, synchronised from OKTO RMM, NinjaOne or TacticalRMM
          • Client portal (Entra and Google SSO, Stripe, appointment booking)
          • CSAT, audit log, views and filters
          • Roles and 76 permissions
          • QuickBooks and Stripe integrations
          • Dedicated instance, dedicated database, hosted in Quebec
          • Support in French, from a human being in Trois-Rivières

          All prices are in Canadian dollars, before GST and QST. We look at your own cases and tell you straight whether the product does the job.

          Options

          What you add only if you need it

          No "Enterprise, contact us" tier. The options have a price, and it is written here.

          • Dedicated virtual machine

            Your instance on its own VM rather than in a container on a shared host.

            +40 $ / month
          • Your own domain name

            psa.yourcompany.ca instead of an OKTO subdomain, certificate included.

            +15 $ / month

          Getting started

          We are the ones who build your instance

          Because self-serve CSV import does not exist yet, and we would rather do it properly than leave you to figure it out.

          Fixed fee, set after a look through your spreadsheets

          Setup from Excel

          To be discussed

          You send us your spreadsheets. We load your clients, your sites, your contacts and your contracts into your instance, we configure your SLAs and your taxes, and we train your team.

          Fixed fee, set after a look through your data

          Migration from an existing PSA

          To be discussed

          We pull your tickets, your clients, your billing history and your contracts out of your current PSA. We do the work, not you.

          Pricing, questions

          Pricing questions

          On billing, on seats, and on what happens at renewal.

          Your question is not here?

          Write to us. Someone in Trois-Rivières answers, not a chatbot, and the answer comes in less than one business day.

          Ask your question

          Not sure which tier fits you?

          Tell us how many you are and what you manage. We will tell you which one to take, even if that means telling you to take the cheapest.

          OKTO Solutions, Trois-Rivières, Quebec