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OKTHAV, the assistant

A real answer, not a guess.

OKTHAV is the assistant built into OKTO PSA. It answers in seconds, with real numbers computed from your own data, never words that just sound right. IT services, construction or other services: its answers cover your clients, your projects or job sites, your hours and your expenses.

What it does

It counts, it does not guess

A question asked in plain language, an answer computed from your whole OKTO PSA base, in seconds.

  • Runs the numbers on your whole base, never a sample
  • Asks a follow-up question when yours is ambiguous, instead of guessing
  • Proposes an action and always waits for your approval before acting
  • Sees only your own organization's data

Questions people ask it, in IT services as well as construction:

  • “Which job site is losing margin this month?”
  • “Which tickets are at risk of breaking their SLA today?”
  • “What is waiting on my decision?”
OKTHAV

How many billable hours this month, by client?

Clinique Dubois96 h
Atelier Roy71.5 h
Groupe Bélanger58 h

412.5 billable hours in September, across 1,284 time entries. Sample data, to show the shape of the answer.

Photos and PDFs

It reads your documents

A photo taken on the road or on site, a PDF that came in by email: drop it into OKTHAV, and it reads it and prepares the data entry for you. Nothing is saved until you confirm.

A receipt or a supplier invoice

Snap a photo. It reads the supplier, the amounts, the GST and the QST. If something is missing, it asks all its questions at once, then prepares the expense for approval.

A drawing, even 40 pages long

It reads the title block: number, title, revision, date, discipline and professional. It finds the right project or job site and files the drawing as a new revision, keeping the old one. Then it prepares the takeoff and a draft quote using the prices from your pricing engine.

A business card

It creates the client and the contact, or updates the ones you already have. If the client is already on file, it shows you only what differs.

A quote or purchase order from a client

It reads it and attaches it to the right file, so it does not sit forgotten in an inbox.

A photo of your equipment

You snap the nameplate on a piece of equipment or an appliance: it reads the make, model and serial number and prepares the record for you to confirm.

Nothing is saved without you

OKTHAV prepares, you check. Every field can be corrected first, and nothing goes into OKTO PSA until you confirm.

Telegram and texting

It follows you on your phone

No need to open the software. OKTHAV answers in Telegram and by text, with the same numbers and the same safeguards. Everything is optional and off to start: you turn on what you want.

Message it on Telegram

Ask your question in a private chat with the robot. It answers with your real numbers, and you can send it a photo or a PDF straight from your phone. It even sends its own files back, as PDF, Excel or CSV.

Your alerts, your choice

Pick the notices you want: a critical ticket, an accepted quote, a payment received, an overdue invoice. Each alert comes with buttons to act in one tap, and quiet hours when nothing bothers you.

A command menu

Ready-to-tap commands for your day, your hours, a contact, a search. You can even create a ticket through a few guided questions, without opening anything else. Nothing is created without your confirmation.

The site photo, filed on its own

Snap a photo on site and send it from your phone: OKTHAV files it under the right project, at the right stage. Receipts, drawings and updates follow the same path.

By text too

OKTHAV answers by text, and your team gets the day's schedule, the on-call group or a ticket summary. If Telegram does not answer, the text goes out on its own.

Voice notes understood

Dictate your question in Telegram when your hands are full: OKTHAV transcribes the voice note and answers. Telegram runs through servers outside Canada, and a notice reminds you before you turn it on.

Guardrails

Guardrails we can put in writing

Not vague promises: here is exactly what OKTHAV does not do.

Only your own data

OKTHAV only sees your own organization's data, never another client's. Your conversation history is kept in your company's dedicated database.

Function by function, you decide

Every OKTHAV capability is switched on one at a time in your settings. Nothing runs without your permission, and nothing executes without your approval.

Frequently asked

What people ask about OKTHAV

The questions people really ask, with a straight answer.

An assistant that fits you takes planning too.

We will show you where OKTHAV stands, honestly, and figure out together what would actually save you time.

OKTO Solutions, Trois-Rivières, Québec