Comparison
An Autotask PSA alternative in French, with a published price
OKTO PSA is an Autotask PSA alternative built for Quebec MSPs. The PSA software is French by default, hosted in Quebec in a database dedicated to each customer, and its price is published: $300 to $700 CAD a month depending on the user tier, CRM and HR included.
Autotask PSA, sold by Datto, does not publish its price: the product page offers to request it (read in October 2026). With OKTO PSA, you know the price before the first call, and the migration from Autotask is a fixed fee carried out by us.
What OKTO PSA brings to a Quebec MSP
The language of the software ends up being the language of your invoices, your emails and the questions your clients ask you. Here is what OKTO PSA does for a Quebec MSP; our page on PSA software in Quebec covers the topic in full.
Written in French first
The interface, the documents and support exist in French because the product was written in that language. Every screen has its English equivalent, at parity, for bilingual teams.
Your clients read French
Quotes, invoices, receipts, emails and the client portal come out in French, using your templates.
Law 96 and Law 25 from day one
French by default, hosting in Quebec, one database per customer. Traffic goes through Cloudflare’s protection network, and a backup copy is kept off site, in Canada. The data processing page spells out who touches what.
SLAs that follow your hours
First-response and resolution targets are calculated on each client’s calendar: its opening hours, its time zone and Quebec statutory holidays.
The invoice with the right taxes
GST and QST are computed by the product, line by line, with exemptions per client. Invoices then go to QuickBooks Online, and the payment comes back to OKTO PSA.
Someone who answers from here
Support is given in French, Monday to Friday, during Eastern business hours. Target availability is 99.5% per month; the service commitment details response times and credits.
Autotask PSA and OKTO PSA: the facts side by side
The table sticks to the Autotask PSA page on datto.com, read in October 2026, and to what our own website states.
One note before you read on: we did not have Autotask in our hands for this comparison. We report what its vendor publishes, without commenting on the quality of the product.
| Criterion | OKTOPSA | Autotask PSA |
|---|---|---|
| Price and currency | Published, in Canadian dollars: $300 to $700 a month, before taxes. | Price not published. The product page leads to a pricing request. (information not verified) |
| Pricing model and commitment | By user tier, with no seat minimum. Monthly or annual billing. | Not stated on the pages we read. (information not verified) |
| Data hosting | In Quebec, in one dedicated database per customer. Traffic through Cloudflare’s network; off-site backup copy in Canada. | Cloud-hosted, in geo-distributed data centres. Regions are not named on the page we read. |
| Interface languageThe one your technicians look at all day. | French by default, English at parity. | Not stated for the product. The Datto website itself reads in six languages, French included. (information not verified) |
| GST and QST | Computed on each line, rounded to the cent. | Not stated on the pages we read. (information not verified) |
| What is included | PSA software, CRM and HR in every tier. | IT service modules, dashboards, automatic invoicing and pre-built reports, according to the product page. |
| Integrations and API | QuickBooks Online, Stripe, Microsoft 365 (Entra ID, Teams and SharePoint), Google Workspace and signed webhooks. No public API. | More than 170 integrations, an open architecture and APIs, according to the product page. |
Sources, read on October 2, 2026: datto.com/products/autotask-psa/. OKTO PSA prices are in Canadian dollars, before taxes. “Not stated” means the page we read does not mention it, and nothing else.
How does a migration from Autotask work?
In three steps, and we do them. The fee is fixed: we set it after looking at your data and quote it before any commitment. Autotask stays in service until the last day.
- 01
We read your export
You send us an export from Autotask. We tell you straight what carries over well, what carries over badly and what is better left behind.
- 02
We build the instance alongside
Your team keeps working in Autotask. Meanwhile, you validate your clients, contracts and tickets in OKTO PSA.
- 03
You pick the date
We carry over the last day’s data and the following week starts in OKTO PSA. We stay on the line for the first weeks.
What comes across: clients, sites and contacts, tickets and their history, billing history, contracts and remaining prepaid hours, assets attached to sites, SLA calendars. It is all explained on the migration page, including what happens when part of the data lives in Excel.
If you are weighing several vendors, the ConnectWise comparison and the HaloPSA comparison follow the same method. And the interactive demo shows the product on screen.
Frequent questions
The questions we get asked
Your question is not here?
Write to us. A person in Trois-Rivières answers, within one business day.
Ask your questionFor a Quebec MSP, OKTO PSA is an Autotask alternative written in French: interface in French by default, client documents in French, support in French and English during Eastern business hours. The product is hosted in Quebec and its price is published, from $300 to $700 CAD a month depending on the tier.
OKTO PSA lists its price: $300 CAD a month for up to 10 users, $550 for 11 to 20, $700 for 21 to 30, before GST and QST, CRM and HR included. For Autotask PSA, Datto does not publish a price: in October 2026 the product page showed a pricing request button, with no amount and no currency.
Yes. OKTO PSA is French by default, with English at parity on every screen. The Autotask PSA page read in October 2026 does not state the languages of the product interface; the Datto website itself exists in French.
By email, in the ticket queue: the alert attaches to the device by its name. No direct connection with an RMM, Datto RMM included, ships.
The timeline depends on the volume and the state of your data. We set the plan and the cutover date with you before starting, and nothing is switched off until you have validated your data in the new instance. The fee is fixed and quoted in advance.
OKTO PSA brings tickets with SLA targets in business hours, contracts with hour banks, invoicing with GST and QST, the client portal, the CRM and HR into one database. The OKTHAV assistant answers from the company’s own data only, and nothing goes out without human approval. Signed webhooks send new leads, won deals and paid invoices to your other tools.
Compare with your real numbers.
Send us your user count and what you pay today. We answer with an exact figure for OKTO PSA and the steps to leave Autotask.
OKTO Solutions, Trois-Rivières, Quebec
Autotask, Datto and Kaseya are trademarks of their owners, as are the other product names on this page. OKTO Solutions is not affiliated with these vendors. Information about Autotask PSA was read on datto.com in October 2026; check the source before you decide.