Comparison
A ConnectWise alternative for Quebec MSPs
OKTO PSA is a ConnectWise alternative for Quebec MSPs: PSA software in French, hosted in Quebec, with a published price. Count $300 CAD a month for up to 10 users, $550 for 11 to 20 and $700 for 21 to 30, CRM and HR included, before taxes.
ConnectWise does not publish the price of its PSA software: its pricing page leads to a quote request (read in October 2026). So this page compares what can be compared without guessing, and says where ConnectWise keeps the edge.
ConnectWise PSA or OKTO PSA: what can you compare without a quote?
Not much. On the pricing and product pages of connectwise.com read in October 2026, the price, the hosting location, the interface language and the contract length are not written down. The cells marked “not stated” are for their sales rep to fill in, not for us.
What we can put in writing is our side of the table. It comes from our pricing grid and our security page, and you can check it in two clicks.
| Criterion | OKTOPSA | ConnectWise PSA |
|---|---|---|
| Price, currency and modelWhat you know before you call. | Published, in Canadian dollars: $300, $550 or $700 a month depending on the user tier. | Price not published. The pricing page leads to a quote request. (information not verified) |
| Data hosting | In Quebec, in one dedicated database per customer. Traffic through Cloudflare’s network; off-site backup copy in Canada. | Not stated on the pages we read. (information not verified) |
| Interface language | French by default, English at parity. | Not stated on the pages we read. (information not verified) |
| GST and QSTQuebec taxes on your client invoices. | Computed on each line, tax numbers on the invoice. | Not stated on the pages we read. (information not verified) |
| What is included | PSA software, CRM and HR in every tier. | Ticketing, billing, time tracking, project management and procurement, according to the product page. Packages are compared on request. |
| RMM and other products from the vendor | OKTO RMM connects to the PSA. NinjaOne and Tactical RMM are connected too. | RMM, a quoting tool, managed cybersecurity and disaster recovery on the same platform. |
| Public API | No. No public API and no webhooks. | Open APIs are advertised on the platform page. |
| CommitmentHow long you sign for. | Monthly or annual billing, terms written in the contract and known in advance. | Not stated on the pages we read. (information not verified) |
Sources, read on October 2, 2026: connectwise.com/pricing, connectwise.com/platform/psa, connectwise.com/platform. OKTO PSA prices are in Canadian dollars, before taxes. A “not stated” cell is not a criticism: the information was not on the pages we read.
What is included in the OKTO PSA price?
Everything below, in every tier. The tier pricing grid fits in four lines, and the product page lists the modules one by one, including what is not shipped.
A new hire does not change the bill
The price follows a tier, not a seat count. Going from six to nine people costs nothing. The bill moves only when the team crosses 10, 20 or 30 users.
Canadian dollars, period
The subscription is billed in Canadian dollars, before GST and QST. Next year’s budget does not depend on the exchange rate.
Three tools, one subscription
The PSA software, the CRM and HR are included in every tier, in the same database. No module to pay extra for. OKTHAV, the assistant built into the PSA, is an option.
The whole service desk
Tickets, team queues, business-hour SLAs, scheduled tickets that open on their date, and a satisfaction survey at closing.
From time entry to invoice
Time logged on a ticket is drawn from the client’s hour bank, then becomes an invoice line with GST and QST. The invoice syncs to QuickBooks and is paid online through Stripe.
Your own database, in Quebec
Never a database shared between customers. Your instance and its dedicated database are hosted in Quebec. Traffic goes through Cloudflare’s protection network, and a backup copy is kept off site, in Canada. The list of subprocessors (network protection, off-site backup) is in the data processing agreement; use it for your own privacy impact assessment. See the security page.
When is ConnectWise the better choice?
ConnectWise covers more ground than we do, and it should be said. In the four situations below, it is the one to look at first.
You are a large MSP
ConnectWise writes that more than 40,000 organizations trust it. Our published grid stops at 30 users; beyond that, pricing is custom. A team of several dozen technicians has good reasons to start its evaluation with them.
You want everything from one vendor
The ConnectWise platform brings together PSA software, an RMM, a quoting tool, managed cybersecurity and disaster recovery. On our side there is OKTO PSA and OKTO RMM, then connections to NinjaOne and Tactical RMM. Nothing else.
Your tools talk through APIs
ConnectWise advertises open APIs. OKTO PSA has no public API, no webhooks and no SAML. If in-house integrations sit at the centre of your operations, that alone is reason enough to stay where you are.
You require custom reporting
Our reporting comes down to a fixed dashboard and five CSV exports. No knowledge base, no custom fields shipped. Better to learn it here than three months after cutover.
How do you leave ConnectWise without losing your history?
By leaving the work to us. Migration from existing PSA software is done by the OKTO team for a fixed fee, and the amount is given to you after a look at your data, before you sign anything.
- 01
One export, one call
You pull an export from ConnectWise. We read it with you and tell you what carries over well, what carries over badly and what does not deserve to be carried over.
- 02
Two systems side by side
We build your instance while ConnectWise keeps running. You check your data in OKTO PSA before any date is discussed.
- 03
Cutover, on your date
One last pass on the day’s data, and the team starts its week in the new software. We stay reachable for the first weeks.
What comes across: clients, sites and contacts, tickets and their history, billing history, contracts and remaining prepaid hours, assets attached to sites, SLA calendars. Common questions about timelines are answered on the OKTO PSA migration page.
For the wider picture, read the comparison with US PSA platforms. Two other vendors have their own page: the Autotask comparison and the HaloPSA comparison.
Frequent questions
The questions we get asked
Your question is not here?
Write to us. A person in Trois-Rivières answers, within one business day.
Ask your questionOKTO PSA is PSA software designed and hosted in Quebec by OKTO Solutions, in Trois-Rivières. It covers tickets, business-hour SLAs, contracts, time and invoices with GST and QST, in French by default. The price is published: $300 CAD a month for up to 10 users, CRM and HR included.
ConnectWise does not publish that price. In October 2026 its pricing page offered to compare packages and request pricing, with no amount shown. You have to go through a sales rep. As a reference point, OKTO PSA lists $300, $550 or $700 CAD a month depending on the user tier, before taxes.
We did not read it on the connectwise.com pages consulted in October 2026, so we are not claiming it: ask the vendor, and ask to see the interface. OKTO PSA is French by default, with every screen also offered in English, and its client-facing documents come out in French.
No, not on its own. OKTO PSA handles tickets, contracts, time and invoices; device monitoring is the job of an RMM. It connects to OKTO RMM, whose alerts become tickets and whose inventory feeds the asset list. Connections to NinjaOne and Tactical RMM exist as well.
The OKTO team, for a fixed fee. After a look at your data, we quote the amount before any commitment. Clients, sites, contacts, tickets and their history, past billing, contracts and remaining prepaid hours are carried over. ConnectWise stays in service until the cutover date you choose.
No. There is no public API, no webhooks and no SAML in OKTO PSA. The shipped connections are QuickBooks, Stripe, OKTO RMM, NinjaOne, Tactical RMM, Microsoft Entra ID and Google Workspace. ConnectWise advertises open APIs: if your in-house integrations rely on them, that is a real advantage on their side.
In Quebec, in a database dedicated to each customer. Traffic goes through the Cloudflare protection network, and a backup copy is kept off site, in Canada. On top of that: an encrypted daily backup kept for 30 days, an audit log the customer can consult and a target availability of 99.5% per month.
Ask for their price, then compare.
Ours is on our pricing page. Bring the ConnectWise quote: we go through what is included on both sides, line by line, and tell you plainly which one suits you.
OKTO Solutions, Trois-Rivières, Quebec
ConnectWise is a trademark of its owner, as are the other product names on this page. OKTO Solutions is not affiliated with these vendors. Information about ConnectWise was read on the vendor’s website in October 2026; check the source before you decide.