Comparison
An Autotask PSA alternative in French, with a published price
OKTO PSA is an Autotask PSA alternative built for Quebec MSPs. The PSA software is French by default, hosted in Quebec in a database dedicated to each customer, and its price is published: $300 to $700 CAD a month depending on the user tier, CRM and HR included.
Autotask PSA, sold by Datto, does not show its price: the product page offers to request it (read in October 2026). It does advertise more than 170 integrations and a close tie with Datto RMM. Depending on your situation, that matters a great deal or not at all.
Autotask PSA or OKTO PSA: which one fits an MSP under 30 people?
It depends on what you already have. An MSP that runs Datto for its RMM does not look at Autotask the way an MSP starting from a mailbox and a spreadsheet does. The table sticks to the Autotask PSA page on datto.com, read in October 2026, and to what our own website states.
One note before you read on: we did not have Autotask in our hands for this comparison. We report what its vendor publishes, without commenting on the quality of the product.
| Criterion | OKTOPSA | Autotask PSA |
|---|---|---|
| Price and currency | Published, in Canadian dollars: $300 to $700 a month, before taxes. | Price not published. The product page leads to a pricing request. (information not verified) |
| Pricing model and commitment | By user tier, with no seat minimum. Monthly or annual billing. | Not stated on the pages we read. (information not verified) |
| Data hosting | In Quebec, in one dedicated database per customer. Traffic through Cloudflare’s network; off-site backup copy in Canada. | Cloud-hosted, in geo-distributed data centres. Regions are not named on the page we read. |
| Interface languageThe one your technicians look at all day. | French by default, English at parity. | Not stated for the product. The Datto website itself reads in six languages, French included. (information not verified) |
| GST and QST | Computed on each line, rounded to the cent. | Not stated on the pages we read. (information not verified) |
| What is included | PSA software, CRM and HR in every tier. | IT service modules, dashboards, automatic invoicing and pre-built reports, according to the product page. |
| Integrations and API | Seven shipped connections. No public API. | More than 170 integrations, an open architecture and APIs. |
| RMM from the same vendor | OKTO RMM, connected to the PSA. | Datto RMM, presented with Autotask as a unified RMM and PSA experience. |
Sources, read on October 2, 2026: datto.com/products/autotask-psa/. OKTO PSA prices are in Canadian dollars, before taxes. “Not stated” means the page we read does not mention it, and nothing else.
Why choose PSA software in French in Quebec?
Because the language of the software ends up being the language of your invoices, your emails and the questions your clients ask you. Our page on PSA software in Quebec covers the topic in full; here is what matters if you are coming from Autotask.
Written in French first
The interface, the documents and support exist in French because the product was written in that language. Every screen has its English equivalent, at parity, for bilingual teams.
Your clients read French
Quotes, invoices, receipts, emails and the client portal come out in French, using your templates.
Law 96 and Law 25 from day one
French by default, hosting in Quebec, one database per customer. Traffic goes through Cloudflare’s protection network, and a backup copy is kept off site, in Canada. The data processing page spells out who touches what.
SLAs that follow your hours
First-response and resolution targets are calculated on each client’s calendar: its opening hours, its time zone and Quebec statutory holidays.
The invoice with the right taxes
GST and QST are computed by the product, line by line, with exemptions per client. Invoices and payments then sync to QuickBooks.
Someone who answers from here
Support is given in French, Monday to Friday, during Eastern business hours. Target availability is 99.5% per month; the service commitment details response times and credits.
When is Autotask the better choice?
Autotask does things we do not. If you recognize yourself in one of the cases below, keep it or pick it.
You already run Datto
Autotask PSA and Datto RMM are presented as a unified experience, inside a platform called IT Complete. If your RMM and your workflows already live there, swapping only the PSA software would cost you that link.
You depend on many integrations
Datto advertises more than 170 integrations. Ours is a list of seven: QuickBooks, Stripe, OKTO RMM, NinjaOne, Tactical RMM, Microsoft Entra ID and Google Workspace. If your tool is not on it, say so before you sign.
You need an API
The Autotask page speaks of an open architecture and APIs. OKTO PSA has no public API, no webhooks, no SAML. For an MSP that automates through scripts, that settles the question.
You invoice in several currencies
OKTO PSA invoices in Canadian dollars only: multi-currency is not shipped. Our published grid also stops at 30 users, with custom pricing beyond. A larger MSP, or one with operations outside Canada, should factor that in.
How does a migration from Autotask work?
In three steps, and we do them. The fee is fixed: we set it after looking at your data and quote it before any commitment. Autotask stays in service until the last day.
- 01
We read your export
You send us an export from Autotask. We tell you straight what carries over well, what carries over badly and what is better left behind.
- 02
We build the instance alongside
Your team keeps working in Autotask. Meanwhile, you validate your clients, contracts and tickets in OKTO PSA.
- 03
You pick the date
We carry over the last day’s data and the following week starts in OKTO PSA. We stay on the line for the first weeks.
What comes across: clients, sites and contacts, tickets and their history, billing history, contracts and remaining prepaid hours, assets attached to sites, SLA calendars. It is all explained on the migration page, including what happens when part of the data lives in Excel.
If you are weighing several vendors, the ConnectWise comparison and the HaloPSA comparison follow the same method. And the interactive demo shows the product on screen.
Frequent questions
The questions we get asked
Your question is not here?
Write to us. A person in Trois-Rivières answers, within one business day.
Ask your questionFor a Quebec MSP, OKTO PSA is an Autotask alternative written in French: interface in French by default, client documents in French, support in French and English during Eastern business hours. The product is hosted in Quebec and its price is published, from $300 to $700 CAD a month depending on the tier.
Datto does not publish it. In October 2026 the Autotask PSA page showed a pricing request button, with no amount and no currency. You need to get a quote. OKTO PSA lists its own: $300 CAD a month for up to 10 users, $550 for 11 to 20, $700 for 21 to 30, before GST and QST.
The Autotask PSA page read in October 2026 does not state the languages of the product interface. The Datto website itself exists in French. Ask for a demonstration in the language you need before deciding. OKTO PSA is French by default, with English at parity on every screen.
No, that connection is not on the shipped list. On the RMM side, OKTO PSA connects to OKTO RMM, NinjaOne and Tactical RMM. If Datto RMM sits at the centre of your operations and you want to keep it, Autotask, which is presented as unified with it, remains the logical choice.
The timeline depends on the volume and the state of your data. We set the plan and the cutover date with you before starting, and nothing is switched off until you have validated your data in the new instance. The fee is fixed and quoted in advance.
OKTO PSA has no public API, no webhooks, no SAML and no knowledge base. Its reporting stops at a fixed dashboard and five CSV exports. It invoices in Canadian dollars only. Autotask, for its part, advertises more than 170 integrations and pre-built reports.
Compare with your real numbers.
Send us your user count and what you pay today. We answer with a number, and with the list of what Autotask does that we do not.
OKTO Solutions, Trois-Rivières, Quebec
Autotask, Datto and Kaseya are trademarks of their owners, as are the other product names on this page. OKTO Solutions is not affiliated with these vendors. Information about Autotask PSA was read on datto.com in October 2026; check the source before you decide.